This is especially common for devices that operate in the 2.4 GHz range. In my former life, I conducted much formal EMI testing with Bellcore and UL Labs in Illinois and I can tell you that if the inerference is strong enough, the FCC label will not protect your device from interference. #Why is my ihome mouse not working windowsthe hotfix above was not installed as windows said it wasnt applicable. More than likely I can get logitech to send me another. I did try some poor-man's em sheilding with some foil and duct tape but dont know where the emi is being emitted and that was no successful either. I have no way of determining the level of em radation coming from the two monitors (problems exist even with only one powered on) but it would seem that the mk320 is defective in as much as fcc part 15 says it should accept any interference it receives. Without moving the keyboard or mouse more than an inch or two I turned off the monitors and retested input on the laptop and the problems went away. I connected the transceiver to a laptop on my desk and tested for the issues I had and found the same issues. I cannot say for the other devices but it would seem that is the issue with the mk320 mouse/keyboard combo. When I visited the logitech site a couple days ago one of the things I read about was potential emi from the monitors. Moved the transceiver to different ports. #Why is my ihome mouse not working PcI removed from the room where my pc is my cellphone, cordless phone and replaced the wifi router with a wired router and powered the wifi router off. Logitech doesnt always answer the phone in the number of rings my telco gives to place a call (15), and HP kept transferring me to the correct department and I gave up after 10 transfers.Īny help at all, ideas, tips, pointers, anything would be appreciated! Microsoft was unreachable through a complex phone tree. I have tried contacting each company regarding these problems. What I need is either ideas to further diagnose the problems or failing that known reliable wireless mice and keyboards that are neither MS, Logitech or HP. All of the other devices seem to work without issue. I use a lot of usb devices at random to communicate with my cell phone, usb flash drives and two guitar interfaces (line6 ux1 and fender mini-mustang). Used every usb port on the computer and even used a different with usb ports. #Why is my ihome mouse not working driversOutside of setpoint for the logitech devices there are no drivers specific to the others. I have used different unifying transceivers for the logitech devices and none of those work any differently. The v220, while recognized by setpoint, doesn't work with it at all making the pointer motion completely random. At no point has the wireless transceiver and device been more than 5 feet apart and usually within 2.įor logitech I have updated to the latest setpoint and used the devices without setpoint. This issue has persisted with windows 8.0 and 8.1 with two different motherboards. Cycling power fixes the no keys issues, moving the keyboard away from the computer fixes the keys that don't work consistently otherwise. With the keyboard on the mk320 combo some keys don't work consistently and sometimes no keys work. Sometimes that doesnt work and I need to reboot. The keyboard does the same and needs batteries removed and replaced. With the microsoft mouse it sometimes stops working and needs to be reset. The v220 is a very old mouse and while it works is resolution is fairly low. With the mk320 and m325 mice the pointer does not stay in one place long enough along with the windows scroll up or down a line or two which leaves me with the pointing device version of "whack-a-mole" attempting to click on something. With all of the mice I experience issues where the pointer disappears or seems stuck on elements on the screen, for example, the pointer seems to get stuck on the edges of windows. Microsoft wireless mouse and keyboard 1000 I have tried 5 different wireless mice and two wireless keyboards with nearly no success. This is very frustrating and I am at my wits end.
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